We: 武汉市核烁科技有限公司 and its affiliates

Our contact information: Contact Us

User: A person who uses the products or services we provide through channels such as mobile phones, tablets, and computers.

Last Updated Date：2024-10-09

I. Overview

1. We have formulated this Privacy Policy in accordance with current laws and policies. Sometimes our products and services require certain information to provide services to users. This Privacy Policy will detail the policies and measures of our products or services in obtaining, managing, using and protecting user personal information. This Privacy Policy applies to all information collected from or provided to our products or services.

2. Our products will only store the account information filled in by users when registering an account and the necessary information such as orders, work order feedback associated with the account in our servers. When users use our desktop application products, we will not upload any files of users, and all processing of files by the software will be run on the user's local computer, not our server.

II. Collection of User Information

1. You register as a user of our products so that we can provide you with personalized services, such as membership services.

2. You clearly understand and agree that when you register, log in to our product account or use the services provided by our product, our product will collect and record the relevant personal information you provide, such as: your user name, password and email address. Remembering this information is the basis for you to obtain the services provided by our product.

3. If you choose not to provide user name, password, and email address information, you will not be able to use this service.

III. Use of user information

1. In order to provide you with better services or products, our product will use your personal information in the following circumstances:

(1) According to the requirements of relevant laws and regulations.

(2) According to your authorization.

(3) According to the provisions of this policy and our product user service agreement.

2. Our products will not disclose your personal information to any third party without your permission, except in the following circumstances:

(1) As our business continues to develop, we and our affiliates may conduct mergers, acquisitions, asset transfers or similar transactions, and your personal information may be transferred as part of such transactions.

(2) Our products have obtained authorization from you or your guardian.

(3) Judicial or administrative authorities require us to disclose information in accordance with legal procedures.

(4) When our products initiate litigation or arbitration against users to safeguard their legitimate rights and interests.

(5) According to the relevant service terms and user service agreement between you and our products.

(6) Other circumstances stipulated by laws and regulations.

IV. Access to user information

After completing the account registration for our products, you can view or modify the personal information you submitted to our products after logging into your account.

V. Sharing of User Information

We will not share your personal information to other locations, but not including our current logging system.

VI. Protection of User Information

1. We will make every reasonable effort to protect users' personal information. In order to prevent users' personal information from being accidentally and unauthorizedly accessed, copied, modified, transmitted, lost, destroyed, processed or used, our products have and will continue to take the following measures to protect your personal information:

(1) Encrypt users' personal information in an appropriate manner.

(2) Use passwords to protect users' personal information in appropriate locations.

(3) Limit strangers' access to users' personal information.

(4) Other reasonable measures.

2. Although the above reasonable and effective measures have been taken and the standards required by relevant laws and regulations have been complied with, our products still cannot guarantee the security of your personal information when it is communicated through unsafe channels. Therefore, users should take active measures to ensure the security of your personal information, such as:

(1) Change your account password regularly.

(2) Do not disclose your account password and other personal information to others.

3. You have fully understood and agreed that the personal information protection measures provided by our products only apply to our product platform. Once you leave our products and browse or use other websites, services and content resources, our products have no ability and obligation to protect any personal information you submit on websites other than our products, regardless of whether your login or browsing of the above websites is based on links or guidance from our products.

VII. Protection of sensitive information

Due to their special nature, some user information may be considered sensitive personal information, such as your email address and password. Sensitive personal information is more strictly protected than other personal information. You agree to process your sensitive personal information for the purposes and in the manner described in this Privacy Policy.

Eight. Special protection of minors’ personal information

Our products attach great importance to the protection of minors’ personal information. If you are a minor under the age of 18, you should ensure that you have obtained the consent of your guardian before using the services of our products. If you apply for an account registration on our products, our products will assume that you have obtained the above consent. Our products will protect minors’ personal information in accordance with relevant national laws and regulations and the provisions of this Privacy Policy.

Ninth, deletion of user data

If you find that we have violated the provisions of laws, administrative regulations or the agreement between the two parties to collect and use their personal information, you can contact us through our official channels to delete their personal information. If you find that the personal information we collected and stored is wrong, you can contact us through our official channels to correct it.

10. Account Cancellation

You can apply to us to cancel your account. After cancellation, we will stop providing you with products or services and delete your personal information according to your requirements, unless otherwise provided by laws and regulations.

11. Use of Cookies and Tokens

Cookies and Tokens can help websites identify registered users and count the number of users. They are usually used by websites to determine whether registered users have logged in. Our product promises that the research on Cookie and Token information is only used to improve service and product quality and optimize user experience, and this information will not be shared with any other third party.

12. Modification of Privacy Policy

1. According to our service changes and user feedback, we have the right to modify any terms of the "Privacy Policy" at any time. Once the content of the "Privacy Policy" changes, we will directly publish the modified "Privacy Policy" on our website. This publication behavior is deemed that we have notified you of the modified content.

2. If you do not agree with the changes we have made to the relevant terms of this Privacy Policy, you have the right to stop using our products or services. If you continue to use our products or services, it will be deemed that you fully accept any changes to this agreement.